Privacy
Last updated 9 November 2026.
Pawtale Press is a trading name of Northcove Ventures Limited (NZBN 9429054047198). We follow the New Zealand Privacy Act 2020.
What we collect and why
| Information | Why | How long we keep it |
|---|---|---|
| Your dog's photo | To paint your book | Deleted 30 days after a preview you don't order, or 90 days after delivery |
| Dog's name, story details, your message | To write your book | As for the photo; the finished book's text is kept with your order |
| Email address | To send your preview link and order updates | For as long as we keep your order records |
| Delivery name, address and phone | So the printer and courier can deliver your book | With your order records (7 years, for tax) |
| Payment details | Handled by our payment provider; we never see your card number | Kept by the provider under its own policy |
We don't sell your information, use it for advertising, or use your photo to train AI models.
Who we share it with
Only the services that make and deliver your book: Cloudflare (hosts this site and stores files), Google (its Gemini AI models write the story and paint the pictures; under Google's paid API terms your data isn't used to train its models), Lulu (prints and posts the book), and our payment provider. Some of these are outside New Zealand; we use them because they protect information to a comparable standard.
Photos of people
Please upload a photo of your dog, not of people. If a person appears, we use the photo only to paint your dog.
Your rights
You can ask to see or correct your information, or ask us to delete your photo and preview early, through our contact form. If you're unhappy with how we handle it, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).